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Patient Satisfaction

Patient Satisfaction at Belmont Pines

The staff at Belmont Pines Hospital would like you and your family to have the have an exceptional experience while in our care. Our goal is to exceed your expectations. A patient satisfaction survey is given to families after receiving care and these surveys provide Belmont Pines with important feedback regarding our services.

The survey asks patients to score the statements related to the care they received on a 1 – 5 scale, with 5 = strongly agree and 1 = strongly disagree. The scores below are averages for all our levels of care.

Here’s how patients rated us for the second quarter of 2019:

Patient Testimonials

“Belmont Pines has been very helpful to my child through counseling and intervention. They have a wonderful program for youth in our area.”
-Parent of 12 year old girl

“My stay helped me realize how my life is valuable and that suicide is not the answer. From this point on, I just have to be more honest and straightforward and also more respectable and learn from my past and don’t forget about it.”
-Anonymous Parent

“I feel as though my child is willing to do better thanks to the encouragement of the Staff at Belmont Pines.”
-Parent of 11-year-old-female patient

“Belmont Pines is a great facility. The staff was very professional.”
-Parent of 12-year-old female patient

“Thank you so much for all of your hard work. My son improved a lot. It was very helpful”
-Parent of 12-year-old male patient

“The staff was caring and wonderful. I can not think of anything that could have been done better. Thank you.”
-Mother of 13-year-old-female patient

“My daughter really enjoyed the help she got on the extended care and the residential unit. She made friends that she will never forget. Thank you, Belmont Pines.
-Mother of 11-year-old female patient

Help is a phone call away.

We have licensed mental health professionals available 24 hours a day, 7 days a week to assist you in exploring the most appropriate treatment options for your child or teen. To schedule a no-cost appointment or for more information, please call us toll-free at 800-423-5666. All information is held in the strictest of confidence. If you are currently experiencing an emergency, please dial 911 or go to the nearest emergency room.